Terms of Service
Last updated: December 21, 2025
1. Scope of Application
These General Terms and Conditions (GTC) apply exclusively to entrepreneurs within the meaning of § 14 BGB (German Civil Code), legal entities under public law, or special funds under public law. Consumers (§ 13 BGB) do not become contractual partners under these GTC.
By accessing or using the website, services, or products of Context Studios UG (haftungsbeschränkt), you agree to be bound by these Terms of Service.
Eligibility: You confirm that you are at least 18 years old and authorized to enter into binding contracts on behalf of your company or organization. By entering into a contract, you confirm that you can legally bind the legal entity to these terms.
2. Services
Context Studios provides AI-native software development services, including:
- MVP Sprint: 4-week rapid MVP development
- Full Product Development: End-to-end application development
- AI-Powered Mobile Apps: Cross-platform development for iOS and Android with AI integration
- Enterprise API Solutions: Custom API development, legacy system integration, and platform connectivity
- AI Agents & Automation: Custom AI solutions and integrations
- AI Strategy & Consulting: Technical guidance and architecture review
- AI-Powered Document Processing: Receipt and document analysis using Google Gemini AI (admin services only)
Services are provided on a project basis as defined in your service agreement.
We are entitled to modify services for legitimate reasons (e.g., security risks, legal changes, third-party changes, technical necessities), provided the contractually owed core service is not materially impaired. We will provide appropriate notice of material changes.
3. Service Engagement
3.1 Discovery Call
All engagements begin with a free 30-minute discovery call to discuss your project, requirements, and determine if we're a good fit.
3.2 Proposal and Agreement
Following the discovery call, we provide a detailed proposal including scope, timeline, deliverables, and pricing. Proposals are valid for 14 calendar days from the date of issuance, after which pricing and availability may change.
Work begins only upon: (1) signed service agreement, (2) receipt of 50% upfront payment, and (3) receipt of all required materials and information. Your signature on the service agreement constitutes your acceptance of these Terms of Service.
Binding Agreement: Once signed and paid, the agreement is legally binding. The scope, timeline, and deliverables specified in the agreement cannot be changed without our written consent and may require additional fees.
3.3 Development Process
We follow an agile development approach with regular check-ins and progress updates. You'll have visibility throughout the development process.
Timeline Estimates: All timelines and delivery dates provided are good-faith estimates, not guarantees. Actual delivery may vary based on project complexity, scope changes, third-party dependencies, and your timely cooperation. We are not liable for delays beyond our reasonable control.
Client Cooperation Default: If service delivery is delayed due to missing or late cooperation by the client (e.g., materials, feedback, approvals):
- Deadlines are extended by the duration of the delay plus a reasonable restart period
- Additional effort is compensated on a time-and-materials basis at the agreed hourly rate (€150/hour)
- We are entitled to reallocate capacity to other projects; there is no claim to immediate resumption
- Resumption after delays exceeding 30 days may require up to 7 business days lead time and is subject to availability
3.4 Client Responsibilities
To ensure successful project completion, you agree to:
- Timely Feedback: Provide feedback and approvals within agreed timeframes (typically 48-72 business hours)
- Required Materials: Supply all necessary assets, content, credentials, and information promptly
- Availability: Make yourself or designated representatives available for scheduled meetings and reviews
- Testing: Conduct timely testing and acceptance of deliverables
- Clear Communication: Provide clear, written requirements and specifications
- Technical Access: Grant necessary access to systems, APIs, and third-party services
Delays Caused by Client: If project delays occur due to your failure to meet these responsibilities, we reserve the right to adjust timelines and may charge additional fees for extended engagement. We are not liable for missed deadlines caused by client delays.
3.5 Scope Changes & Additional Work
The project scope is defined in your service agreement. Any requests for changes, additions, or modifications outside the agreed scope constitute "Out-of-Scope Work" and:
- Require written approval and a separate change order
- Will be billed at our then-current hourly rate (€150/hour) or fixed price as mutually agreed
- May extend project timelines at our discretion
- Must be paid for in advance before work commences
We will make reasonable efforts to accommodate minor adjustments within the original scope, but reserve sole discretion to determine what constitutes out-of-scope work.
4. Pricing and Payment
4.1 Pricing
Pricing is specified in your service agreement. Founding Partner pricing for MVP Sprint is €18,000 (instead of regular €32,000) for our first 5 clients. Regular pricing of €32,000+ applies thereafter. All prices are subject to change without notice for new engagements.
Prices quoted are valid for 30 days from quotation date. After 30 days, we reserve the right to re-quote at current rates.
4.2 Payment Terms
- 50% upfront payment required to begin work (non-refundable deposit)
- 50% upon project completion and delivery (due before final handover)
- Payment due within 14 calendar days of invoice date
- Late Payment: Late payments incur interest at 9 percentage points above the base rate per annum (§ 288 para. 2 BGB)
- Payment Methods: Bank transfer (SEPA), credit card, or other methods as agreed
- Suspension of Services: We reserve the right to suspend all services and withhold deliverables if payments are overdue
Non-Payment: If payment is not received within 30 days of invoice date, we reserve the right to terminate the agreement, retain all payments made, and pursue legal remedies including debt collection fees and legal costs.
4.3 Expenses & Third-Party Costs
Unless otherwise agreed, you are responsible for reimbursing all reasonable out-of-pocket expenses incurred for your project, including but not limited to:
- Third-party software licenses, APIs, and services
- Cloud hosting and infrastructure costs
- Stock images, fonts, or other licensed assets
- Domain registration and SSL certificates
We will seek your approval before incurring expenses exceeding €200 per item.
4.4 Deposit and Cancellation
Capacity Reservation: The 50% deposit serves as a binding capacity reservation and is earned upon project commencement. A refund is excluded to the extent we have reserved capacity, incurred effort, or triggered third-party costs. Otherwise, the deposit is credited against the fee. The following exceptions apply:
- If Context Studios fails to commence work within 21 days of receiving payment without valid cause, you may request a full refund of the deposit
- If Context Studios terminates the agreement for reasons not attributable to the client (Section 9.2, final bullet), a pro-rata refund of the deposit minus documented expenses and work completed will be provided
- Third-party costs (licenses, APIs, hosting) that have already been incurred are non-refundable in all cases
Cancellation by Client: If the client cancels after work has begun, we may claim a reasonable lump sum for capacity commitment in addition to the value of services rendered to date:
- Weeks 1-2: Lump sum of 20% of total project value plus documented work completed
- Week 3 onwards: Lump sum of 15% of total project value plus documented work completed
- The client is permitted to prove that we suffered no damage or materially less damage
- We reserve the right to prove higher damages
B2B Clients: For business clients, milestone-based billing applies where specified in the service agreement. Completed and accepted milestones are non-refundable.
UK/EU Consumers: This policy does not affect your statutory cancellation rights under the Consumer Contracts Regulations or EU Distance Selling Directive (see our Cancellation Policy). Consumer protection laws take precedence where applicable. Cancellation Policy
4.5 Delivery & Acceptance
Upon notification of completion, Context Studios requests acceptance from the client. The review period is 10 business days from receipt of the request. If no written acceptance or written defect notice with a comprehensible description is received within this period, the services are deemed accepted. Minor defects do not entitle the client to refuse acceptance. After the period expires:
- Deliverables are deemed automatically accepted if no written objections are received
- Final payment becomes immediately due and payable
- We are released from warranty obligations for issues not reported within the review period
- No further changes, revisions, or modifications can be requested without additional fees
You may only reject deliverables if they materially fail to meet the written specifications documented in the service agreement. The following do NOT constitute valid grounds for rejection:
- Minor variations or cosmetic differences from mockups (unless pixel-perfect matching was specified)
- Subjective preferences or changes in design taste
- Requirements not documented in writing in the service agreement
- Features or functionality outside the agreed scope
- Third-party service limitations or API constraints
- Changes in business direction or strategy
Remedy for Valid Defect Notices: If you submit a valid, documented defect notice within the 10-business-day period, we will remedy material defects at no additional charge within a reasonable timeframe (typically 7-14 business days). You have an additional 5-business-day review period after corrections. Defects that were recognizable during acceptance testing and were not reported cannot be asserted later, unless based on intentional concealment.
Revision Rounds: The project includes 2 rounds of revisions for agreed deliverables (e.g., design mockups). Additional revision rounds are billed at €150/hour. Revisions must be requested within 48 hours of receiving deliverables, otherwise the deliverable is deemed approved for that milestone.
5. Intellectual Property
5.1 Client Ownership
Ownership of services developed specifically for the client transfers to the client only upon full payment of all remuneration claims. Third-party components and our existing tools are excluded. You receive:
- Exclusive Use: You have exclusive rights to use the deliverables for your business
- Code Reuse: We retain the right to reuse general techniques, concepts, algorithms, and non-client-specific code components in future projects
- Proprietary Tools: Any internal tools, frameworks, libraries, or boilerplates we developed prior to or during your project remain our sole property
- Transfer Restrictions: You may not sell, license, or transfer the code to third parties without our written consent
Work-for-Hire: Custom deliverables created specifically for your project are considered "work made for hire" to the extent permitted by applicable law, with ownership transferring to you upon full payment, subject to the reservations above.
5.2 Third-Party Components
Projects may include open-source libraries, frameworks, and third-party services subject to their respective licenses. You are responsible for ongoing compliance with all third-party licenses.
- We will document all major dependencies and their licenses
- Some open-source licenses may require attribution or disclosure
- We are not responsible for license violations arising from your modifications or usage
- Third-party API costs and subscription fees are your responsibility
5.3 Portfolio Rights
After project completion, we will request your consent to showcase the project. If you grant consent, we may:
- Showcase your project in our portfolio, website, and marketing materials
- Use screenshots, descriptions, and case studies of your project
- Mention your company name and logo as a client reference
- Describe the technologies and solutions we implemented
- Share anonymized project metrics and outcomes (e.g., "increased conversion by X%")
Confidential Projects: For projects requiring complete confidentiality from the start (no internal case studies, no anonymized references), please specify this in the service agreement. Additional confidentiality provisions may apply.
We will never disclose confidential business information, trade secrets, proprietary algorithms, or sensitive technical details, regardless of portfolio consent status.
5.4 Data Processing for Client Projects
When we develop software for you that processes personal data:
- Your Role: You are the data controller for end-user data in your application
- Our Role: We act as a processor during development and may act as a sub-processor if we provide hosting
- DPA: A separate Data Processing Agreement (DPA/AVV) will be provided for projects involving personal data processing. Contact us at info@contextstudios.ai to request our standard DPA template
- Your Obligations: You are responsible for GDPR compliance of your application, including privacy policies, consent mechanisms, and data subject rights
- Our Obligations: We will implement appropriate technical and organizational measures and assist with your GDPR compliance
6. Confidentiality
We treat all client information as confidential. We will not disclose your business information, trade secrets, or project details to third parties without your consent.
7. Warranties, Support & Maintenance
7.1 Limited Warranty
We warrant that services will be performed in a professional manner consistent with industry standards and that deliverables will substantially conform to agreed specifications.
Warranty Period: Warranty periods depend on customer type:
- B2C Consumers (EU/UK): 24 months from delivery as required by law (§ 475 BGB, Consumer Rights Act 2015)
- B2B Business Clients: 6 months from acceptance of deliverables
- Complimentary Bug Support: Additionally, we provide 30 days of complimentary bug fix support from final delivery for all clients
The warranty covers:
- Critical bugs that prevent core functionality
- Material deviations from agreed specifications
- Security vulnerabilities in custom code we wrote
Warranty Exclusions: This warranty does NOT cover:
- Issues caused by modifications you or third parties made to the deliverables
- Problems arising from incorrect usage or deployment
- Defects in third-party software, libraries, or services
- Issues reported after the 30-day warranty period
- Feature requests, enhancements, or changes in requirements
- Hosting, infrastructure, or environment-related issues
- Browser compatibility issues not specified in original requirements
7.2 Post-Warranty Support & Maintenance
After the 30-day warranty period expires, ongoing support and maintenance are available as separate paid services:
- Bug Fixes: €150/hour minimum 2 hours
- Monthly Retainer: €2,000/month for up to 15 hours of support
- Emergency Support: €250/hour (1-hour minimum, 4-hour response time)
Support is not automatically included after delivery. You must purchase a support plan separately.
7.3 Hosting & Infrastructure
Not Included: Unless explicitly stated in your service agreement, we do not provide hosting services. You are responsible for:
- Procuring and maintaining hosting infrastructure
- Domain registration and DNS management
- SSL certificates and security configurations
- Database management and backups
- Monitoring, uptime, and performance
- Scaling and infrastructure costs
Deployment Assistance: We can assist with initial deployment as part of the project, but ongoing hosting management is your responsibility unless you purchase a separate hosting management plan (starting at €500/month).
7.4 Service Level Expectations
During Active Development:
- Email response: Within 24 business hours
- Scheduled meetings: As agreed in project plan
- Progress updates: Weekly or as agreed
During Warranty Period (30 days post-delivery):
- Critical bugs: Response within 48 business hours, fix within 7 business days
- Minor issues: Response within 5 business days
These are target response times, not guarantees. We make reasonable efforts but are not liable for delays outside our control.
7.5 General Disclaimer
Except as expressly stated in Section 7.1, services are provided "as is" without warranties of any kind, express or implied. We specifically disclaim:
- Any guarantee of specific business results, revenue, or outcomes
- Warranties of uninterrupted or error-free operation
- Warranties that deliverables will meet all your requirements or expectations
- Warranties regarding third-party services, APIs, or software
- Warranties of compatibility with future technologies or platforms
8. Limitation of Liability
⚖️ Jurisdiction-Specific Liability Rules
The liability provisions below are carefully structured to comply with German law (§309 BGB) while providing appropriate protections under U.S. and UK law. The applicable provisions depend on your location and the governing law of your contract.
8.1 Unlimited Liability (All Jurisdictions)
Our liability is unlimited for:
- Intent and Gross Negligence: Damages caused intentionally or through gross negligence by us or our legal representatives or vicarious agents
- Personal Injury: Culpable injury to life, body, or health
- Product Liability: Claims under the German Product Liability Act (Produkthaftungsgesetz) or equivalent laws
- Fraudulent Misrepresentation: Damages arising from fraud or fraudulent misrepresentation
- Guaranteed Characteristics: If we have assumed a guarantee for the quality of the services (Beschaffenheitsgarantie)
8.2 Limited Liability for Breach of Essential Contractual Obligations
For simple negligent breach of essential contractual obligations (Kardinalpflichten):
- Cap Amount: Liability is limited to the contract-typical, foreseeable damage
- Definition: Essential obligations are those whose fulfillment enables the proper execution of the contract and on whose compliance the customer regularly relies
- Examples: Delivery of agreed services, adherence to agreed timelines, protection of confidential information
8.3 Excluded Liability
Liability is excluded for:
- Simple negligent breach of non-essential obligations
- Indirect or consequential damages (unless covered under sections 8.1 or 8.2)
- Loss of profits, loss of data, or business interruption (unless covered under sections 8.1 or 8.2)
- Damages caused by third-party services or software we integrate at your request
Data Loss: We are only liable for data loss to the extent the client has fulfilled their obligation to regularly back up data in accordance with the state of the art and the loss would have been avoidable with proper backup. Otherwise, liability is limited to typical recovery costs.
8.4 U.S. Customers - Additional Provisions
For customers located in the United States, in addition to the above:
DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONTEXT STUDIOS PROVIDES SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES.
LIMITATION OF LIABILITY (U.S.)
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CONTEXT STUDIOS, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of or inability to access or use the services
- Any conduct or content of any third party on the services
- Any content obtained from the services
- Unauthorized access, use, or alteration of your transmissions or content
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CONTEXT STUDIOS HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT WILL CONTEXT STUDIOS' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID CONTEXT STUDIOS IN THE LAST TWELVE (12) MONTHS, OR (B) TEN PERCENT (10%) OF THE TOTAL PROJECT VALUE, OR (C) ONE THOUSAND DOLLARS ($1,000). THIS LIMITATION DOES NOT APPLY TO LIABILITY FOR INTENTIONAL MISCONDUCT, GROSS NEGLIGENCE, OR PERSONAL INJURY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This agreement gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.
8.5 UK Consumers - Statutory Rights Protected
If you are a consumer in the United Kingdom, nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015, including but not limited to:
- Right to Services Performed with Reasonable Care and Skill: Services must be provided with reasonable care and skill (s. 49 CRA 2015)
- Right to Digital Content of Satisfactory Quality: Digital content must be of satisfactory quality, fit for purpose, and as described (ss. 34-37 CRA 2015)
- Right to Remedies: If services or digital content do not conform to contract, you have the right to repeat performance, price reduction, or refund
- 14-Day Cancellation Right: Right to cancel distance contracts (see our Cancellation Policy)
The liability exclusions and limitations in sections 8.3 and 8.4 do not apply to UK consumers to the extent they would exclude or limit liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Breach of the terms implied by sections 49-52 of the Consumer Rights Act 2015
- Any other liability which cannot be excluded or limited under UK law
8.6 Indemnification
You agree to indemnify and hold harmless Context Studios and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
- Your use of the services in violation of these Terms
- Your violation of any law or the rights of a third party
- Content you provide that infringes third-party intellectual property rights
- Your end users' use of software we developed for you
9. Termination
9.1 Termination by Client
You may terminate services at any time by providing written notice. Upon termination:
- Deposit Credit: The 50% deposit is credited against any amounts owed
- Work Completed: You owe payment for all documented work completed up to termination date, calculated at €150/hour
- Cancellation Fee (Tiered): Weeks 1-2: 20% of total project value; Week 3 onwards: 15% of total project value
- Refund of Excess: If the deposit exceeds the cancellation fee plus documented work, the difference is refunded within 30 days
- Deliverables: You receive deliverables completed up to termination date after settling all amounts
Example: On a €18,000 project (€9,000 deposit paid), if you terminate after 1 week with €1,500 of documented work: Cancellation fee = €3,600 (20% of €18,000) + €1,500 work = €5,100 owed. Deposit €9,000 - €5,100 = €3,900 refunded to you.
UK/EU Consumer Exception: Consumers retain statutory cancellation rights under the Consumer Contracts Regulations and EU Distance Selling Directive (see Cancellation Policy). These statutory rights take precedence over this section. Cancellation Policy
9.2 Termination by Context Studios
We reserve the right to terminate services immediately with written notice if:
- Non-Payment: Payment is overdue by more than 7 days
- Breach: You breach any provision of these Terms
- Client Non-Cooperation: You fail to provide required materials, feedback, or access within agreed timeframes, causing project delays exceeding 2 weeks
- Scope Creep: You repeatedly request out-of-scope work without accepting change orders
- Misconduct: You engage in abusive, threatening, or unprofessional conduct toward our team
- Legal/Ethical Concerns: We reasonably believe the project violates laws, regulations, or our ethical standards
- Force Majeure: Circumstances beyond our control make project completion impossible or commercially impractical
- Business Discretion: We determine, in our sole discretion, that continuing the engagement is not feasible or advisable
Effect of Termination by Us: Upon termination by Context Studios:
- You remain obligated to pay for all work completed up to termination date (calculated at €150/hour)
- If terminated for non-payment or breach, the 50% deposit is forfeited and we retain rights to all work product
- If terminated for our convenience (not due to your breach), you receive work completed to date and may request a pro-rated refund of the 50% deposit (minus work completed), at our sole discretion
- We may retain copies of all deliverables for our records and portfolio use
9.3 Force Majeure
Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to: natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
10. E-Invoicing and Tax Compliance
10.1 E-Invoicing (Germany B2B)
Starting January 1, 2025, German law requires electronic invoicing for business-to-business (B2B) transactions under the Wachstumschancengesetz. For B2B clients in Germany:
- E-Invoice Requirement: We will issue invoices in a structured electronic format (EN 16931 compliant, such as XRechnung or ZUGFeRD)
- Consent: By accepting these Terms as a German business customer, you consent to receive invoices electronically
- Delivery Method: E-invoices will be delivered via email or through an electronic invoicing platform
- Paper Invoices: If you require paper invoices for legitimate reasons, please inform us in writing
- Transition Period: We comply with all applicable transition periods and exemptions under the law
10.2 VAT and Tax Information
All prices are subject to applicable VAT (Umsatzsteuer) unless otherwise stated. For business customers in other EU countries, the reverse charge mechanism may apply. Please provide your valid VAT ID number to determine applicable tax treatment.
11. Export Control and Sanctions
Our services and any software we develop are subject to export control laws and regulations, including those of the European Union, Germany, and the United States. You agree:
- Not to use our services or any deliverables in violation of any export laws or sanctions
- Not to export, re-export, or transfer services or software to prohibited countries or persons
- To comply with the EU Dual-Use Regulation, German Foreign Trade and Payments Act (AWG), and U.S. Export Administration Regulations (EAR)
- That you are not located in, under the control of, or a national or resident of any country subject to comprehensive sanctions (e.g., North Korea, Iran, Syria, Cuba, Crimea region)
- That you are not listed on any sanctions lists (EU, OFAC, BIS Denied Persons List, etc.)
We reserve the right to suspend or terminate services if we have reason to believe you are in violation of export control laws or sanctions.
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
Jurisdiction for Business Clients (B2B): Any disputes shall be resolved exclusively in the courts of Berlin, Germany.
Jurisdiction for Consumers (B2C): Consumers may bring legal proceedings either in Berlin, Germany, or in the courts of their place of residence. This does not affect mandatory consumer protection laws of the consumer's country of residence.
Exception for UK Consumers: If you are a consumer habitually resident in the United Kingdom, you will benefit from any mandatory provisions of UK consumer protection law, and you may bring legal proceedings in the UK courts.
Exception for U.S. Customers: For customers located in the United States, if German law is deemed inapplicable or unenforceable, the laws of the State of Delaware, USA shall apply (excluding its conflicts of law principles).
12.2 Alternative Dispute Resolution (EU)
The European Online Dispute Resolution platform was discontinued on 20 July 2025. Complaints can no longer be submitted via the former ODR platform.
We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).
12.3 Class Action Waiver (U.S. Customers)
For customers located in the United States: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
If for any reason a claim proceeds in court rather than through alternative dispute resolution, you and Context Studios each waive any right to a jury trial.
Note: Some U.S. states do not allow class action waivers. If you reside in such a state, this provision may not apply to you.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated "Last updated" date. For material changes, we will provide reasonable notice (at least 30 days for existing contracts).
Continued use of our services after changes become effective constitutes acceptance of modified terms. If you do not agree to the modified terms, you may terminate the agreement in accordance with Section 9.
13.1 Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
In particular, if any limitation of liability provision is deemed unenforceable in your jurisdiction, that specific limitation shall not apply to you, but all other provisions shall remain in effect.
13.2 Entire Agreement
These Terms, together with any signed service agreement, Statement of Work, and our Privacy Policy, constitute the entire agreement between you and Context Studios regarding the use of our services and supersede all prior agreements, understandings, and communications (both written and oral).
In the event of conflict between these Terms and a signed service agreement, the service agreement shall prevail with respect to the specific services covered by that agreement.
13.3 No Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by Context Studios.
13.4 Assignment
You may not assign or transfer these Terms or any rights granted hereunder, by operation of law or otherwise, without our prior written consent. We may assign these Terms in whole or in part at any time without notice. Any attempted assignment in violation of this section shall be void.
14. Marketing Communications & Newsletter
14.1 Opt-In Consent
By subscribing to our newsletter or opting in to marketing communications, you expressly consent to receive promotional emails, product updates, and other marketing materials from Context Studios.
- Double Opt-In: We require email confirmation before adding you to our newsletter
- CAN-SPAM Compliance: All emails comply with the CAN-SPAM Act (15 U.S.C. §§ 7701-7713)
- GDPR Compliance: We process your email address based on your explicit consent (Art. 6(1)(a) GDPR)
14.2 Unsubscribe Rights
You may unsubscribe from marketing communications at any time by:
- Clicking the "Unsubscribe" link in any newsletter email (one-click unsubscribe)
- Emailing info@contextstudios.ai
Unsubscribe requests are processed within 10 business days (usually instant). Unsubscribing from marketing emails does not affect transactional emails related to active projects or services.
14.3 Data Usage
When you subscribe to our newsletter, we collect and process:
- Email address (required)
- Name (optional)
- Email engagement metrics (opens, clicks) via Resend
We do not sell, rent, or share your email address with third parties for their marketing purposes. See our Privacy Policy for details. Privacy Policy
15. Contact Us
If you have questions about these Terms, please contact us:
Context Studios UG (haftungsbeschränkt)
Kaiser-Friedrich Str. 6
10585 Berlin, Germany
Email: info@contextstudios.ai
General: hello@contextstudios.ai
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